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Tuesday
May192009

Solved: Missing RSS Subscribers

A helpful reader (thanks Paul) emailed me overnight to explain where my missing RSS subscribers might have gone when I moved GavinKnight.com from Google's Blogger service to Squarespace.

It seems that when you use a custom domain with Blogger (as I was) there is a setting to tie your Feedburner hosted feed to the native feed provided by Blogger (but under your domain - in my case GavinKnight.com). I don't remember specifically enabling that integration, but must have done it. When I moved from Blogger to Squarespace this integration would no longer be active, those subscribers would have been getting a 404 'not found' error - and would have dropped out of my Feedburner subscriber count.

So, I have now created a redirect within Squarespace pointing the old GavinKnight.com RSS URL published by Blogger to the new one published by Squarespace for the Blog - those subscribers should now see my blog posts coming through their feed reader again.

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Reader Comments (2)

I'm having this same problem...but I'm not sure how to create a redirect like this. I've lost 3/4s of my subscribers!

Never. Moving. Again.

Jan 13, 2011 at 10:50AM | Unregistered Commenterkevin

Sorry to hear that. It was very frustrating.

Jan 16, 2011 at 3:08PM | Registered CommenterGavin Knight

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